TRAVEL & HOSPITALITY
Drive Bookings. Grow Lifetime Value.
Elevate every guest experience while increasing long-term customer value. Zeta helps travel and hospitality brands drive repeat bookings with precision and insight.
The Zeta Marketing Platform empowers travel and hospitality brands—airlines, hotels, cruises, and more—to make every traveler feel like your most valued guest. By leveraging insights only Zeta can provide, we help you deliver meaningful content tailored to traveler preferences and behaviors. With decades of expertise, Zeta has a proven track record of helping top travel and hospitality brands achieve their goals.
Maximize Revenue
Drive ancillary purchases with personalized offers for additional services such as seat upgrades, dining, spa treatments, and excursions.
Improve Profitability
Use purpose-built identification and intelligence to convert low-margin OTA bookers into higher-margin direct bookers.
Increase Guest Loyalty
Foster long-term relationships with your guests, encouraging repeat bookings and referrals.
Expand Market Intelligence
Identify and prioritize key markets based on revenue potential and competitive dynamics.
How Zeta Helps Travel and Hospitality Brands Like You
- 11% increase in bookings
for leading hotel chain - 130% increase in email revenue
for leading hotel chain - 766% lift in click-through rate
for travel marketing agency
Zeta works with many of the world’s top travel and hospitality brands including:
Advantages for Travel and Hospitality That Only Zeta Can Provide
Memorable Customer Journeys
Gain critical insights into top destinations and popular itineraries to design interactive travel experiences from search to booking.
Increase Loyalty and Engagement
Use mobile push & SMS notifications to notify travelers in real-time about flight delays or hotel check-in updates.
Maximize Upgrades
Use predictive insights to adjust prices in real time and identify high-value travelers for first-class upgrades, spa packages or custom concierge moments.
Personalize Messaging
Access powerful traveler insights from past purchases, geolocation data, and weather patterns for AI-powered touch points.
Boost Off-Season Sales
Manage campaigns with automated email sends to deliver targeted discounts, early bird specials or vacation packages.
Distinguish New and Returning Guests
Transform anonymous website users into known traveler groups using Zeta’s advanced identity resolution and extension capabilities.
Get the Answers You’ve Been Waiting for
with Zeta Travel & Hospitality Intelligence
Stay in the Know with Our Featured Content
Seeing Is Believing
Take the first step towards working with Zeta.